Communication Specialist

Ready to join Accenture’s team of empowered people? We’re looking for candidates with the following skills and experience for this role. Do you fit the profile? If you do, we’d love to hear from you!

In adherence to Accenture’s process of Identity Verification, your resume or CV must include your photo to ensure the accuracy of your application.

Qualifications:

Bachelor’s Degree in Journalism/Communications or any BA/BS degree or equivalent practical experienceWriters & English Course Graduates are welcome to applyAt least 1-2 years of professional working experienceExcellent written and verbal English communication skillsAbility to translate complex technical ideas into easy concepts for any user to understandExtraordinary attention to detailAbility to work in a fast-paced environment full of ambiguity and tight deadlinesExcellent problem-solving skills, sound business judgment, strategic and analytical capabilities

Nice to Have:

Experience in customer service or technical support is a huge plusExperience writing support content (help articles, email templates, etc.) for a global audienceExperience working in a content or knowledge management system (CMS/KMS)Working knowledge of Google DocsTech savvy with good orientation for early technology adoption

Responsibilities:

Write, edit, and publish internal communications or announcements for Google support agentsClarify announcement details with Product Support Managers and other product SMEsStage announcements in client’s proprietary agent communications toolReview content for accuracy and adherence to editorial guidelines and qualityManage announcements for multiple products, ensuring publishing target dates are met

What we offer:

Health Insurance (HMO) & Life Insurance coverage from day 1 of employmentExpanded maternity leave up to 120 days*Expanded paternity leave up to 30 days*Employee Stock Purchase PlanLoyalty and Christmas GiftInclusion and Diversity BenefitsNight DifferentialAllowancesCar and Housing PlanCompany-sponsored trainings, upskilling, and certificationFlexible Working ArrangementsHealthy and Encouraging Work Environment

TERMS AND CONDITIONS

The company provides an equal opportunity employment and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Additional Information:

The following documents will be asked as part of the pre-hiring requirements prior onboarding. We recommend to prepare the requirements early to ensure on time onboarding. Detailed discussion will take place during onboarding process as well as changes on the requirements as needed.

Transcript of Records (TOR)Diploma (for graduates only) and/or Certificate of GraduationCertificate of Employment (COE) and/or SSS Employment HistoryGovernment documents:SSS ID and/or SSS Verification FormSSS Statement of Account (SOA)SSS Certificate of ContributionPag-IBIG Member’s Data Record (MDR)Philhealth ID and/or Philhealth Member Data Record (MDR)TIN ID and/or Processed BIR Form 1905 or any BIR documents reflecting your TIN and with BIR StampedNSO Birth Certificate