about DXC
Paving the way in Digital Transformation:
DXC Technology is a Fortune 500 Global IT Services Leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services that transform global businesses. We deliver excellence for our customers, colleagues and communities around the world.
Accelerate your career and reimagine the possibilities with DXC!
We inspire and take care of our people. Work in a culture that encourages innovation and where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. Leverage technology skills and deep industry knowledge to help clients. Work on transformation programs that modernize operations and drive innovation across our customer’s entire IT estate using the latest technologies in cloud, applications, security, IT Outsourcing, business process outsourcing and modern workplace.
DXC Philippines is an award-winning Employer of Choice and a recipient of the Global Best Employer Brand and linkedin’s Top 15 Companies in the Philippines.
Guided by our people-first philosophy, we embrace a flexible and agile work experience adopting a Virtual First model (#DXCFLEXperience) as our primary way of working.
This means that most of us will continue working virtually, benefiting from the flexibility, security and convenience of remote working.
Job Description
You will be tasked/assigned the following:
The service desk serves as the interface between customers and the IT team. Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services.
You will be considered if you possess the following qualifications:
• Knowledge in management and reporting a service desk solution
• Service Desk experience
• MS Apps experience (Office, Office 365, AD, Networking)
• Experience in supporting Dell or Microsoft Products is a plus
• Willing to work on-site
WHAT WE CAN OFFER
You be rewarded the following benefits:
Health Insurance (HMO) for you and dependents upon hiring
Life Insurance coverage from day 1 of employment
15 - 20 Days Vacation and 15 Days Sick Leave
Expanded maternity leave up to 120 days and Maternity Benefits
Expanded paternity leave up to 30 days
Non-Taxable Allowance (De-minimis)
Company-sponsored trainings upskilling, and certification
Flexible Working Arrangements (Virtual First)
Healthy and Encouraging Work Environment
Recognition and Pay for Performance Culture
Supplemental Pay (Standby/Shift)
Covid19 Support
Retirement Program
Employee Assistance Program