Area：ilo - ilo Iloilo City
Industry Category：Admin / Human Resources
Position：Top Management
Department：
Number Of Recruits：several
Nature Of Work：Full Time
Gender Requirements：Male
Marriage Requirement：No marital status restrictions
Education Level： College Diploma
Work Experience：No work experience restrictions
Age：Above 18 years old
Salary Package：
₱ 200000-280000 PHP / Monthly
₱ 200000-280000 PHP / Monthly
The Operations Director is responsible for the general management of all company's Worldwide business units operating in his/her contact centres. This includes responsibility for all aspects of the business.
The primary objective is to exceed budgeted net profit targets for all CRM business operations within the contact centres.
Implementing effective performance management procedures at individual and team level to address areas of weakness.
Ensuring that efficiencies are accurately measured and reported.
Ensuring that the efficiency results are reported and reviewed on a 24-hour basis.
Identifying issues at earliest possible stage and escalate forecasted issues immediately with a summary of expected impact and actions taken to address