Urgent Hiring! - Social Media Specialist

Concise description of the reason the job exists. This statement provides information to distinguish the job from the others. 

JOB RESPONSIBILITES:

1. Social Media Page Management

Ensures 100% response time in all of Chef Corner Meat Outlet’s social media platforms. Closure of inquiries must be attended within 30 minutes from time of customer inquiry.Manages the day-to-day handling of the brand’s social media channels (e.g., publishing posts, updating information, etc.)Utilizes analytical tools such as Google Analytics and Facebook Insights to monitor, evaluate the brand’s online performance and recommends action plans.

2. Ideation

Collaborates with the Marketing Manager on content campaigns per month.Works with the rest of the marketing team and SBUs and advising them with regard to the brand’s social media performance. 

3. Administrative Tasks 

Prepares, submits and presents daily and weekly performance monitoring report.Create social media marketing pitches as needed 

JOB REQUIREMENT:

1. Creativity, adaptability, and attention to detail 

Must have a problem-solving approach to their work and show both flexibility and thoroughness.

2. Communication Skills 

Excellent verbal and written communication. Must be business-fluent in Tagalog and speak/write English at an academically proficient level. 

3. online Customer Service Skill 

Answer routine inbound inquiries related to product availability, prices, store information and other verification questions, and upsell other items if necessary.Expected to maintain an average handle time of 30 minutes and update the system of record with clear notes, notifying departments involved and escalate concerns as necessary. 

4. Time Management 

Excellent time management, multitasking and can work under tight deadlines

5. online Commercial Awareness

Up-to-date with current technologies and apply new trends in social media, design tools, and applications

6. Initiative 

Ability to act upon and take on commitments without need for follow up or prodding. 

WORK ENVIRONMENT

The role is primarily office-based but would have provisions for work from home arrangements.Some fieldwork will be required during store visits and to check on in-store marketing activities.The number of working hours is fixed but the actual hours may adjust based on operational requirements.Will report to the Pasig Office.