Area：All Cities
Industry Category：Arts / Media / Communications
Position：Public Relations
Department：
Number Of Recruits：several
Nature Of Work：Full Time
Gender Requirements：Male
Marriage Requirement：No marital status restrictions
Education Level：Open to all levels
Work Experience：No work experience restrictions
Age：Above 18 years old
Salary Package：
₱ 14800-15000 PHP / Monthly
₱ 14800-15000 PHP / Monthly
The Customer Service and Investigations Officer handles regulatory complaints, executive complaints and overdue cases. S/he also serves as the first level of escalation for any concerns not addressed during the first contact point, expected to ensure that daily service request from customers are delivered/fulfilled within the established turnaround time and quality. The role provides assistance to the Customer Care Manager monitoring, making, enhancing processes, procedures and policies that involves facilitation of customer service inquiry, request and problems