MECM/SCCM Engineer

Job Purpose

As MECM/SCCM/Intune Engineer you will join the Fujitsu Workplace Engineering Group responsible for providing design, deploying, configuring, and support of end user device management technologies in Fujitsu customers’ large-size corporate environments.

Job Responsibilities

Provide expertise on Microsoft MECM/SCCM/IntuneAuditing of hardware/software inventoryRecommending and implementing policies and standards and ensuring adherence to security proceduresAnalyze, optimize, and integrate applications and servicesInvolvement in activities that enhance and grow Fujitsu's customer baseRegular interaction with the Services "team" to ensure clarity and awareness of all activities and plansAwareness of customer trends/developments (keeping Management informed)Ensure that skills are maintained and enhanced in "specialist" area(s) relating to product knowledge, services knowledge, or industry knowledgeAwareness and adherence to Fujitsu’s service delivery processes and methodsSelf-direction in identifying and suggesting training opportunitiesProduce accurate, concise and timely reports as requiredKnowledge of and adherence to customer SLAs ProjectsCarry out and complete small projects on a range of issues relating to systems, services and responsibilities assigned to Fujitsu Services.

Experience/Technical Competencies Required:

At least 3 years working in the IT industry providing expertise for numerous core Microsoft systems & enterprise/devise management technologies such as SCCM/MECM, IntuneExtensive knowledge and/or prior experience with standard software package and patch deployment methodologies, under standard change control processes within large size corporations.Extensive hands-on experience automating processes through scripting using VBscript and or PowerShellThorough understanding of Active Directory; including replication, GPO and DNS.Extensive knowledge of Windows operating system patching, enterprise class desktop hardware and software such as Windows 10, Mobile Device OS and antivirus. Remote management and troubleshooting, Asset management and inventory.Strong understanding of TCP/IP networking for LAN and WAN.Strong understanding of enterprise anti-virus solutions, endpoint data protection, and encryption.Advanced knowledge of registry, permissions, and drivers and software required.A solid understanding and adherence to the ITIL frameworkWill have been responsible for a major installation, proposal or project, and will have successfully completed major tasks with a significant degree of "assigned" responsibility. (e.g. "Account management" of one or more strategic accounts)The ability to manage as primary engineer for at least two customer accounts while supporting other systems engineers on other customers and technical problemsAble to deliver "support" services to customers or Fujitsu groups (e.g. education planning, second and third-level product/service support, network planning and management)Recognized at many levels of the company as an authority on a particular technical, professional, or industry areaHas written reports, complex elements of response to proposal, system specifications, user documentation, or information dissemination material conforming to Fujitsu standards