Area：Metro Manila (NCR) Taguig
Industry Category：Computer / Information Technology
Position：IT-Hardware
Department：
Number Of Recruits：several
Nature Of Work：Full Time
Gender Requirements：Male
Marriage Requirement：No marital status restrictions
Education Level： College Diploma
Work Experience：No work experience restrictions
Age：Above 18 years old
Salary Package：Negotiable
Responsibilities:
Identify and diagnose issues and problemsCategorize and record reported queries and provide solutionsSupport problem identificationAdvise users on appropriate course of actionMonitor issues from start to resolutionEscalate, if needed, unresolved problems to a higher level of supportProvide essential online security advice and supportRequirements:
Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, Post Graduate Diploma / Master's Degree, any field.Required skill(s): servicedesk, it help desk, desktop support, Technical Support.At least 1 year(s) of working experience in the related field is required for this position.1-4 Yrs Experienced Employees specializing in Technical & Helpdesk Support or equivalent.