Support Operations Manager

What we’re looking for:

We are looking for Operations focused leader to manage and support 1-6 team members. 

You should be attentive and detail-oriented and like to manage and motivate people.

JOB OUTLINE:

Coach, counsel, and motivate/discipline team members.Conducting 1 on 1 meetings with the team members to identify areas of opportunities to help support your team members efficiently.Communicate job expectations, planning, monitoring, and reviewing job contributions.Contribute operations information and recommendations to strategic plans and reviews.Prepare and complete action plans, and implement production, productivity, and quality, and be able to help & support team members in solving problems.Work closely with operations and upper management team to set and/or implement policies, procedures, and systems and to follow through with implementation.Continuously analyze, evaluate and improve departmental processes and workflow and implement changes if necessary.Serves as a primary point of contact and is responsible for maintaining seamless processes of all aspects of property management.Serve as the primary point of contact when property management issues are related to utilities, leasing answering, onboarding, and resident applications.Communicate all operating policies and/or issues at department meetings.Other tasks are TBD as you go further.

Skills & proficiencies we are looking for:

Leadership & TeamworkPeople ManagementProject ManagementConflict ManagementCritical Thinking and Problem Solving SkillsPlanning and OrganizingDecision-MakingReporting SkillsDeadline-OrientedCritical Thinking SkillsExcellent Communication SkillsDelegationStress Tolerance

Qualifications:

- At least 2-3 years of supervisory, managerial, or operations management experience.

- Have team management experience

- Must be able to work full-time MST hours.

- Excellent oral and written communication skills.

- Proven ability to multitask and work well under pressure.

To apply, please record a 60-second Loom video talking about your background and why you would be a good fit for the role. Don’t forget to attach your updated CV and relevant social media links. Failure to follow instructions would result in automatic disqualification.

What’s in it for you?

- Competitive compensation!

- Full-time remote work (no more horrible commuting, work anywhere in the Philippines!)

- Opportunity to work in a highly valued start-up!

- Exciting and supportive work environment.