Learning Project Manager | Fort (Temporary WFH & Night Shift)

The Global Learning Project Manager (LPM) is responsible for the planning and execution of Global Learning strategies and programs in Alorica. The person in this role is a highly skilled learning leader in any or all the following areas: Learning Delivery (Operations Training), Learning Technology and Analytics, Leadership and Talent Development.

Experience and Qualifications:

Strong Project Management skills. PMP Certification is a plus.Strong Stakeholder Management skills.Ability to collect, analyse, and transform data.Demonstrates knowledge on risk management and mitigation.Understanding of Learning and Development theories and modelsExperienced in the training life cycle from content needs assessment, content creation, facilitation, and post training assessmentHighly proficient in MS Office Tools and Applications.Ability to make decisions, use judgment & intuition to function in a matrixed & dynamic environment. Should be able to handle load & deadline related pressures.Ability to be flexible and quickly adapt to changing business needs and processes.Demonstrates knowledge and experience in the following:Call Center operations (inbound, outbound, sales, back office, omni-channel support)Must be able to work a flexible scheduleCandidate must possess at least a Bachelor's/College Degree , any field.At least 3 year(s) of working experience in the related field is required for this position.Preferably Assistant Manager / Managers specialising in Training & Development or equivalent.BPO and/ or ITES Industry experience is required.