Technical Trainer Consultant (Cloud)

Role & Responsibilities:

Offer educational events, workshops and training programs to customers of PLDT Enterprise.Help to develop and deliver webinars and workshops related to the subject matters mentioned above. Work with Product team and line manager to achieve frequent, timely and positive outcomes. Maintain a high degree of professionalism, privacy and confidentiality at all times.Work respectfully and cooperatively with colleagues, taking on board suggestions and recommendationsParticipate and take on any further tasks in relation to the post, which may benefit ePLDT

Desirable Requirements:

Qualification and/or experience of working in technology company: Microsoft partners, Sis, etc.Experience working with enterprise customers: IT Decision Makers, Business Decision Makers and one downs.Confidence in dealing with difficult situations or conversations but also able to escalate where necessary.Strong background in Microsoft apps and solutions (cloud and on premise plus services)

Essential Requirements:

Good public speaking skills, including interpersonal and active communication skillsExperience of working in a hybrid environment (face to face and virtual or remote work).Excellent ability to communicate at all levels and with authenticity both verbally & and in writing, be people focused and know how to adjust your approach depending on the situationAbility to create a sustainable program for each client from coordination from pre, during and after each session as well as establishing concrete next steps and generating qualified opportunities out of the session conducted. This also includes creation of minutes of meetings/sessions and handing over necessary details and deliverables to the right personnel