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100% WFH QA Backer (quality assurance)

2022-09-27 09:59IP Location 菲律宾940
Area:All Cities
Industry Category:Hotel / Restaurant
Position:Hotel / Tourism
Department:
Number Of Recruits:several
Nature Of Work:Full Time
Gender Requirements:Male
Marriage Requirement:No marital status restrictions
Education Level:Open to all levels
Work Experience:No work experience restrictions
Age:Above 18 years old
Salary Package:Negotiable

APPLICATION FORM *************** 

RESPONSIBILITIES:

Monitor, review and evaluate calls to identify key behaviors that drive performance and improve customer experienceAudit set up calls by the Headbacker division to check for opportunities that will optimize customer relations.Assist in any ad-hoc duties, projects and activities as and when required.Provides actionable data to various internal support groups as needed.Coordinates and facilitates call calibration sessionsListen to training calls to take note and compare job descriptions. Make sure we are keeping commitment to our clients by fulfilling their expectations.

REQUIREMENT:

2-3 years QA Call Center Experience

APPLICATION FORM *************** 

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