• Responsible for the supervision of the performance of all rank and file positions directly reporting to them
• Responsible for associate development, merchandising, inventory control, safety and loss prevention in order to promote sales and meet profit goals
• Mediate as necessary when there are customer's complaints or concern that need immediate solutions.
• Ensures the highest level of customer service at all times
• Checks schedules of rank and file employees to maximize their utilization
• Coordinates regularly with the Operations Manager for any changes/improvements in the store.
• Conducts PEP talks and meeting to subordinates
• Coordinates with other departments of the company to provide necessary reports
Job Specifications
• Operates with initiative, commitment, strong work ethic & sense of urgency
• Exceptional customer service skill
• Motivator
• High energy
• Detail-oriented
• High level of inventory awareness and maintenance
• Results driven
• Candidate must possess at least a Bachelor's/College Degree , Food & Beverage Services Management or equivalent.
• At least 3 year(s) of working experience in COFFEE SHOP or BAKE SHOP INDUSTRY is required for this position.
• Preferably Senior Supervisor, Assistant Manager / Managers specializing in Food/Beverage/Restaurant Service or equivalent.
• Candidate must possess at least a Bachelor's/College Degree , Food & Beverage Services Management, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management or equivalent.
• At least 3 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in Vistamall Iloilo
• Preferably Assistant Manager / Managers specializing in Food/Beverage/Restaurant Service or equivalent.
• Full-Time position(s) available.