Fraud Analyst - Davao

Job Description

A Risk & Fraud Analyst within the program specializes in detecting and investigating fraudulent behavior through data analysis. He/she assists the Management Team in performance and root cause analysis, verification and reporting, and preventive planning.

Verify that performance is achieved without manipulation or fraudulent behaviorRun daily, weekly, and monthly audits to detect fraud or manipulationInvestigate all findings and drill down to root causesPrepare reports to be submitted to the Management Team and to the appropriate Support departments (Quality, HR, etc.)Assist the Management Team in creating action plans to prevent or minimize fraudAnalyze performance trends to look for patterns and/or discrepanciesRepresent Risk Assessment and Fraud Management Team in HR administrative hearingsConduct floor sweeps to ensure compliance with all Company security policiesParticipate in calibrations with the Quality Team to ensure compliance with client standardsMaintain trackers and databases to ensure that data are available when neededEnsure strict compliance with all local labor laws and internal company policiesRegularly evaluate security procedures and processes and recommend changes as neededCoordinate with the different Support arms (Training, Quality, IT, etc.) for projects or any issues related to the team’s responsibilities

Qualifications

A minimum of two (2) years in college of any courseMust have at least 6 months of QA/call auditing experience