Area：All Cities
Industry Category：Manufacturing
Position：Quality Assurance
Department：
Number Of Recruits：several
Nature Of Work：Full Time
Gender Requirements：Male
Marriage Requirement：No marital status restrictions
Education Level： Bachelor's Degree
Work Experience：No work experience restrictions
Age：Above 18 years old
Salary Package：Negotiable
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Duties and Responsibilities:
Supervise processes assigned to the team based on established performance standards.Supervise staff assignment based on business needs/capacity.Measure employee performance (Productivity; Quality; Utilization; Attendance; others.).Coach team members in conducting performance analysis, QA reports, and other information on quality performance.Coordinate with Operations Leaders, Training team, and Process Owners in forming Quality Management Project Teams geared towards process improvement.Minimize cost incurred through overtime management and performance management.Maintain continuous improvement program and activities geared towards building a strong and cohesive team.Contribute to company-wide initiatives and projects.Qualifications:
Bachelor's degree holderMust have at least 5 years of experience in Quality Assurance (QA) under BPO industryMust have at least 1 year experience in a Team Lead roleApplied knowledge in the utilization of various Quality Tools and Techniques (TQM, Six Sigma, among other)Knowledge in NICE Perform software is an advantageMust be willing to work in AlabangHow to apply?
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Click on “Apply Now” to submit your application and upload your updated resume.In adherence to Accenture's process of Identity Verification, your resume or CV must include your photo to ensure the accuracy of your application and your during interviews, a snapshot of your image will be captured for the same purpose.What we offer:
Competitive salary package, company bonuses, and performance incentivesNight differentialLoyalty, Christmas gift, Inclusion and diversity benefitsPaid sick and vacation leavesExpanded maternity leave up to 120 days*HMO coverage (medical and dental) from day 1 of employmentLife insuranceEmployee stock purchase planRetirement planFlexible working arrangementsAccessible locationsHealthy and encouraging work environmentCareer growth and promotion opportunities*Terms and conditions apply