Job Highlights
· Be Part of the Largest Private Employer in the Philippines
· Competitive Salary Package
· Career Advancement Opportunities
· outs on processes and performance.
Essential Functions/Core Responsibilities:
· Interpreting data, analyzing results using statistical techniques
· Acquiring data from primary or secondary data sources and maintaining databases
· Conduct Needs Analysis to identify root cause of performance and client alignment challenges
· Develop recommendations for process and performance improvements
Candidate Profile:
· Excellent attention to detail
· Self-starter, strong sense of urgency and works well under pressure
· Advanced Microsoft Office skills
· Ability to collaborate and work with Training and Quality Partners
Career framework Role:
· Receives assignments in task-oriented terms and supervises subordinates to set priorities and complete assignments.
· Coordinates and supervises the daily activities of business or technical support or production team members.
· In charge of handling any line of business. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.
· Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback.
· Does not spend more than 20% of time performing the work supervised.
· Handles escalated issues.
· Supervises non-exempt employees who generally perform either a task or multiple, but closely related tasks.