Area：Cebu Cebu City
Industry Category：Manufacturing
Position：Quality Assurance
Department：
Number Of Recruits：several
Nature Of Work：Full Time
Gender Requirements：Male
Marriage Requirement：No marital status restrictions
Education Level： Master's Degree
Work Experience：No work experience restrictions
Age：Above 18 years old
Salary Package：Negotiable
Technical SkillsBasic knowledge of MS Office – MS Excel, Power Point, Word Doc, OutlookBasic knowledge of calls recording system and its usage (NICE, Witness, etc) preferredProcess Specific Skills
Understanding of QSD (Transaction Monitoring Methodology)Knowledge of B-prompt (preferred)Calibration on the audit parametersQuality ScoresMinimum process specific skills defined for the associates in the process.Soft skills (Desired)
Ability to resolve conflicts constructivelySoft Skills (Minimum)
FunctionalDemonstrates ability to perform tasks in a timely and accurate mannerLeadershipFosters a spirit of collaboration and team workGeneralQuantitative and qualitative abilityConformance to policies / compliances with auditing skills and eye for detailsAbility to coach and give feedback on an ongoing basis.Good written and verbal communication Skills.