Area：All Cities
Industry Category：Manufacturing
Position：Process Control
Department：
Number Of Recruits：several
Nature Of Work：Full Time
Gender Requirements：Male
Marriage Requirement：No marital status restrictions
Education Level： Bachelor's Degree
Work Experience：No work experience restrictions
Age：Above 18 years old
Salary Package：Negotiable
Job Description:
Lead and manage high-impact end-to-end customer service projects that interface with various teams such as with Seller Ops, Payments, Logistics, Marketing etcDesign initiatives using analytical and conceptual problem solving to improve improve the customer service experience at ShopeeIdentify functional/product gaps and initiate projectsWork with functional stakeholders to lead and drive projects that enable business improvement and transformationCommunicate strategies and objectives with relevant departments and colleaguesImplement any changes sensitively and with minimal disruptionCreate a system to evaluate the success of any adjustments made within the organization and present any findingsRequirements:
4-5 years total work experience with 2-3 years project management experience in top consulting firms or leading corporationsMaster's degree in Business Administration (MBA) is an advantageExcellent communication skills - able to communicate clearly and conciselyKnowledge of general business processes and organizational frameworks, such as goals, strategy, culture, and structureAbility to develop strong relationships within the company and with third partiesAbility to demonstrate a high level of verbal and written English