Practice Manager/Workflow Manager

TOA Global, an offshoring firm providing accounting services since 2013, is looking for Practice Manager/Workflow Manager who want to level up their careers and support businesses in Australia and New Zealand.Qualifications/Job Description:Manage the workflow for accounting firm, including job scheduling, and job progress monitoring.Investigate and handle client complainsCollect client's feedback through surveys and other communicationCapacity to deal with client in zoom meetingsOverseeing the administrative tasks for the firm, including marketing, staff performance tracking, job cost tracking, and practice efficiency trackingonboarding new client to be a good fit for the role, ideally the candidate is3-5 years related working experienceHighly experience in using Karbon as practice management tool (ideal)Good verbal and written communication skillsAble to follow the agreed schedule and procedureAttention to detailsStrong accountability. Able to work under the pressureStrong people skillsSchedule: 7 am to 4 pm, Monday to FridayLocation:  Mandaluyong CityWorkplace: onsiteApply today if you want to enjoy: HMO and Life Insurance (up to 50k maternity benefits; option to enroll your dependents, parents up to 75 years old, & common law or LGBT+ partner) Working the day shift and enjoying the fun hubs near our offices Logging off on time for you to enjoy more personal time Career advancement and global experience Access to international Ab2 Institute of Accounting coursesCompetitive salary, allowances, and incentives Up to P10,000 for each of your qualified referral when hired  Having weekends off and taking up to 21 leave days 20+ options of free coffee and chocolate drinks  Billiards, table tennis, or football in our breakout room Exclusive TOA merchandise, like hoodies and gadgets Nearby residences, leisure spots, malls, food joints, and sports hubsLearn more about the full benefits here: https://careers.toaglobal.com/life-at-toaThis year, you deserve to experience the #TOAlife.