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Product Support Coordinator

2022-09-27 08:34IP Location 菲律宾2070
Area:Metro Manila (NCR) Makati
Industry Category:Engineering
Position:Other Engineering
Department:
Number Of Recruits:several
Nature Of Work:Full Time
Gender Requirements:Male
Marriage Requirement:No marital status restrictions
Education Level:Open to all levels
Work Experience:No work experience restrictions
Age:Above 18 years old
Salary Package:Negotiable

• Assist outside sales team in executing and achieving their territory and market business plans.

• Resolve internal and external technical support requests or issues related to product selection, application, specification, installation, etc.

• Prepare basic takeoffs based on plan review and specifications; develop zone maps and accurate bill of materials.

• Commercial processes for quotation, receipt of order, order entry, shipment and delivery of order, and resolution of return requests and quality issues.

• Extensive interaction with customers, partners and team via phone and email.

• Maintain expert level of product knowledge and application.

• Listen, understand and convey customer requirements and complaints.

Job Requirements:

• Candidate must be a graduate of BS Electrical, Instrumentation Technology or other related courses.

• Must be computer literate

• Can work efficiently on a given task.

• Can work under minimum supervision.

• Willing to report in Makati

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