Service Advisor (for Body and Paint)

JOB SUMMARY

Service Advisors constitute the major part of the Reception personnel in charge of receiving the customers and taking down their servicing requirements.Ensures all customer requests are met through effective relaying of such requests to the workshop personnel.Promote service merchandising or be able to sell extra services to increase workshop sales.To be able to diagnose the vehicle at reception and give a reply to the customer’s inquiry regarding automotive technical matters.To accurately record the customer’s job request and relay this to the foreman.Ensure speedy maintenance and repair through clear identification of customers needs and accurate repair order preparation.Utilize the Service Appointment system to maximize the facility and manpower capacity.Ensure vehicle cleanliness through use of vehicle protection materials (seat covers, floor mats etc.).Provide clear cost estimates and keep customers informed of work progress.Monitor the work progress and keep customers informed of changes to cost and or completion times.

JOB QUALIFICATION

Graduate of any 4-year course preferable Mechanical Engineering.With Automotive ExperienceKnowledge in Body and PaintWith background in all aspects of vehicle diagnosisWilling to be assigned in Las Piñas area

COMPANY PROFILE

TOYOTA ALABANG INC. for Thirty-Three Years (33) now upheld its tradition of service excellence & its endless pursuit of total customer satisfaction. Its management team endeavors to continually build the competencies of its personnel & to upgrade the technical skills of its service team who are provided with state-of-the-art equipment. Over time, adherence to this goal enabled Toyota Alabang to develop a reputable name in the market, which become synonymous with exceptional quality, value and reliability.

We are currently looking for competitive candidates to fill the position of SERVICE ADVISOR (BODY PAINT).

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