Technical Service Engineer (with HVACR experience)

Industry Category	Engineering	Position	Mechanical
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	College Diploma	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-27	Valid Until	Long-term validity

DescriptionProvide interactive customer care and solutions via phone, email, portal/online and facsimile to supplement refrigeration and Building (HVAC, Lighting, Power etc.) controls applications.  This is done through troubleshooting problems in Refrigeration & Building Facilities’ controllers and achieving a satisfactory resolution with customers.Responsibilities1. Provide technical assistance to all customers thru phone, email and faxa. Answer all phone and emails from both internal and external customers with the highest level of quality and service.b. Maintain log sheet of calls and emails for proper reporting and review.2. Programming of Einstein 2 Controllers with the use of appropriate reference documents.a. Programs for new E2 Controllers.b. Existing/previous controller model programs translated to the E2 platform.3. Creation of Graphical Custom Screens using the standard tools and templates which include mapping of Graphical Instruments and installation into PC.4. Generation of weekly and monthly reports on timea. Weekly log sheetb. Monthly log calls, emails, Controller Programming & Custom Graphical Screens.5. Provide product and process training to GSC employeesa. Develop contents of the training modules identified by the School Of Excellence.b. Maintain the training materials in a common directory or GSC website.6. Work with the team in system and process improvements and other value added projects as identified by the senior/leadAdditional FunctionsServe as Escalation for Engineer 1 and developmental Subject matter expert for the following but not limited to:1. Programming2. Integration3. Module Creation4. CAD5. Application RelatedRequirements• Mechanical Engineering graduate with HVACR experience and basic understanding in electrical circuits’ operation and components.• Electronics & Communications Engineering graduate with basic knowledge of HVACR• Electrical Engineering graduate with basic knowledge of HVACR.• 3-5 years hands-on experience in the field of HVACR including controls and instrumentation.• Experience in Refrigeration Rack Systems and Supermarket Refrigeration systems.• Basic understanding in Electrical circuits and can interpret Circuit diagrams.• Basic Computer Hardware, Software & Networking (IT) skills• Excellent in English communications• Excellent PC skills with MS Office programs• Ability to adapt quick changing priorities• Good team player• Willing to work on shifting operations which may include weekends with scheduled days off, to support the assigned business and customers• Must be able to effectively and independently function while maintaining a positive energy level in an environment of constantly shifting demands• Analyze Issues• Drive for Results• Foster Teamwork• Build Relationshipsabout EmersonAt Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. Each and every day, our foundational values—integrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovation—inform every decision we make and empower our employees to keep reaching higher.As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets.Our Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs. Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.Emerson, a Fortune 500 company with $17.4 billion in sales, more than 20 Innovation, Solutions & Engineering Centers, and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers.Whether you're an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you'll find a variety of opportunities at Emerson. Join our team and start your journey today.

Are you ready to join a purpose-driven, global technology, software and engineering company?A career — and future — at Emerson is grounded in and centered around our Purpose: We drive innovation that makes the world healthier, safer, smarter and more sustainable. Headquartered in St. Louis, MO with 170 locations and 86,700+ employees worldwide, Emerson is a universal brand that serves local communities across the globe. With a 130+ year history, we take pride in our past, but remain focused on our future.In the Philippines, Emerson plays a strategic role in supporting global and regional functions for the company and its customers in the fields of accounting, analytics, customer support, engineering, finance, information technology, human resources, marketing and business development, and supply chain management.Our Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs.Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.Living Our Purpose as One EmersonEvery day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation.Our Causes – Planet, Humanity, Champion, Inclusion and Future – shape, define and fuel Emerson’s culture while inspiring our innovative spirit and driving our focus.Learn more: https://www.emerson.com/en-us/about-us/living-our-purposeAwards & RecognitionEmerson is ranked among the leading companies in the United States and across the globe – but don’t just take our word for it.2022 Linkedin Top Companies in the PhilippinesDec 2021 to Dec 2022 Great Place to Work Certified™ 2021 GradPhilippines Top 100 Graduate Employers2022 Human Rights Campaign Foundation Best Places to Work for LGBTQ+ Equality2021 Women Engineer Magazine Top 50 Employers2020 Forbes Best Employers for DiversityLearn more: https://www.emerson.com/en-us/about-us/awards-recognitionBenefits at EmersonThrough our benefits, development opportunities, and an inclusive work environment, we aim to create an organization our people are proud to represent.• Competitive Wages and Benefits – We provide employees with market-competitive pay and benefits package.Allowance: food, transportation, clothingNight DifferentialLife InsurancePersonal Accident InsuranceRetirement BenefitPerfect Attendance IncentiveGuaranteed Midyear Pay• Career Development Opportunities – We help team members reach their highest potential with learning programs.• Healthcare – We offer quality healthcare coverage (medical and dental) for our team members.• Paid Leaves – Vacation, Sick, Parental, Bereavement• Tuition Reimbursement for Approved Programs – We support opportunities for employees to advance their education.• Safe Working Environment – Safety is a top priority across our global network and workplace.• Well-Being Programs – Well-Being Days, Counseling Service for team members and their family, Fund Assistance• Blended Work Benefits – Work from Home Allowance, Internet Subsidy, Workstation Set-up ReimbursementWhether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or recently received your master’s degree, you’ll find opportunities with us.Join our team and start your journey today!Visit our career site: emerson.com/en-ph/careers