Technical Support Officer - Ford Iloilo

Industry Category	Engineering	Position	Mechanical
Recruitment Department		Number Of Recruits	several
Work Location	Leyte	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	College Diploma	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-27	Valid Until	Long-term validity

Candidate must possess at least a Bachelor's/College Degree , Engineering (Mechanical) or equivalent.At least 5 year(s) of working experience in the related field is required for this position.Computer literateEffective communication skillsDriving SkillsPreferably 3-5 Yrs Experienced Employees specializing in Engineering - Mechanical/Automotive or equivalent.Full-Time position(s) available.Job Summary: Ensures that all FAVI Personnel are updated on the latest technical information related to our products and keep personnel at the cutting edge of automotive industry. Coordinate with all branches, FGP, Government Agencies, other dealers and suppliers as necessary. Maintain the employees training records, training equipment, training room and all service literature. Also complies and implements environmental safety programs and practices, and any other duties as assigned.Duties and Responsibilities:Facilitates and coordinates training regarding technical updates, product knowledge and product information about Ford vehicles and dealer operationsMonitor and facilitates FSA (Field Service action) and RecallsKeeps and maintains the latest service literature and makes them accessible to all technicians and employees who may need themConstructs technical reports and PCR (Product Concern report) for the techniciansUtilize OASIS (On-Line Automotive Service Information System) to assist technicians and service advisors on diagnosisUpdate Tools Inventory and ensure completeness of needed special tools and makes it available to all branchesAssist technician on difficult diagnosis, repeat-repairs and road test if necessaryProvides copies of wiring diagrams and procedures as neededReview current DCC memorandum and cascade all information to all DMCI branchesDirectly coordinates with branch point personnel on technical concern resolution through all possible communication resourcesReleases Internal Technical Information on currently resolved concern to all branchesEnsure good working condition, calibration and proper operating knowledge of technical tools.Builds productive working relationships with fellow employees through clear communicationsHas an approachable style; fosters open communication through active listeningAsks relevant questions regarding repair or historiesMaintains open communications with sales, DCRC, Parts, Service Advisors, Technicians and Supervisors of related concerns

*This position is for our Ford Tacloban Branch *

Fairlane Automotive Ventures, Inc. is an authorized dealer of Ford Cars, Trucks and SUVs in the Philippines.Currently, we have 11 dealerships nationwide.Visayas​Ford CebuFord MandaueFord MinglanillaFord NegrosFord DumagueteFord IloiloFord RoxasFord TaclobanFord OrmocMindanao​Ford ButuanFord SurigaoLuzonFord AlabangFord CaviteFord LagunaFord LipaFord BatangasFord Nagaand we are GROWING!!!