The Business Process Engineering Officer role involves planning, leading and implementing Process Improvements Initiatives aligned to the strategic direction of the company through utilization of business process frameworks, related systems and tools. Acts as a catalyst of change and drives initiatives in partnership with process owners and cross-functional teams to ensure flawless execution. Contributes to business results through quality of results, recommendations and decisions.
Respo
nsible for managing the development and execution of the company's co
ntinuous improvement objectives for corporate processes.Creates the end-to-end Process Improvement f
ramework for the organization to ensure clear l
inkages and smooth transition amo
ngst functio
nal processes.Develop and sustain a co
ntinuous improvement culture in which employees are empowered to improve the processes they support.Designs and implements an appropriate process performance measurement systemReview and recommend talent and organizatio
nal requirements to ensure appropriate manpower and structure is in place to support the deliverables of the unit.
JOB QUALIFICATIONS:
Preferably a degree holder in Industrial Engineering or equivalentMBA degree would be an advantage3-5 years of work experience related in Process Improvement, Project Management and Change ManagementAdvance knowledge in using BPI tools, value creation, Process Training, Knowledge Transfer management, SLAs and performance metricsCertification on any Process Improvement Standards like Six Sigma, Lean, etc.Preferably a Project Management Professional ba
sed on PMI StandardsCandidate must be willing to work in Ortigas, Pasig.
About the Jollibee GroupJollibee Foods Corporation (JFC, also known as Jollibee Group) is one of the fastest-growing restaurant companies in the world. It operates in 34 countries, with over 5,800 stores globally with branches in the Philippines, United States, Canada, the People's Republic of China, United Kingdom, Italy, Spain, Vietnam, Brunei, Singapore, Saudi Arabia, United Arab Emirates, Qatar, Oman, Kuwait, Bahrain, Indonesia, Costa Rica, Egypt, Panama, Malaysia, South Korea, Japan, and India.Jollibee Group has eight wholly-owned brands (Jollibee, Chowking, Greenwich, Red Ribbon, Mang Inasal, Yonghe King, Hong Zhuang Yuan, Smashburger); six franchised brands (Burger King, Panda Express, PHO24, and Yoshinoya in the Philippines; Dunkin' and Tim Ho Wan in certain territories in China); 80% ownership of The Coffee Bean and Tea Leaf; and 60% ownership in the SuperFoods Group that owns Highlands Coffee and PHO24.Jollibee Group, through its subsidiary Jollibee Worldwide Pte. Ltd. (JWPL) owns 90% participating interest in Titan Dining LP, a private equity fund that ultimately owns the Tim Ho Wan brand. It also has a joint venture with the THW Group to open and operate THW restaurants in Mainland China. Jollibee Group also has a business venture with award-winning Chef Rick Bayless for Tortazo, a Mexican fast-casual restaurant business in the United States. Recently, the Jollibee Group announced that it will acquire 51% ownership of Milksha, a popular Taiwanese bubble tea brand.Jollibee Group was named the Philippines' most admired company by the Asian Wall Street Journal for ten years. It was also honored as one of Asia's Fab 50 Companies and among the World's Best Employers and World’s Top Female-Friendly Companies by Forbes. In 2020, Gallup awarded the Jollibee Group with the Exceptional Workplace Award, making it the first Philippine-based company to receive the distinction.Jollibee Foods Corporation has grown brands that bring delightful dining experiences to its customers worldwide, thus spreading the joy of eating to everyone.To learn more about the Jollibee Group, please visit www.jollibeegroup.com