Operations Specialist

Industry Category	Engineering	Position	Industrial Engineering
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-27	Valid Until	Valid for a long time

What we Offer: 

HMO from Day 1Competitive Benefit PackageWork from Home OpportunityFun Monthly Employee Engagement ActivitiesOpportunities for Learning, Personality Development, and Career AdvancementYoung and Vibrant team to work withOperations Specialist

The Operations Specialist is responsible to implement and monitor the systems that measure and optimize the delivery of Spiralytics’ services, as well as all supporting functions (IT, HR, Finance). Spiralytics has doubled in size in the past 9 months, and now we are focusing heavily on the infrastructure that will allow us to double again in the next 9 months, all while delivering high quality performance marketing services to our clients. You are likely an Industrial Engineer, or perhaps trained in Organizational Behavior and Strategy. You are extremely detail oriented, and love to design and track simple metrics that drive the right behavior.

ResponsibilitiesPerformance Measurement and ImprovementFor each group in the company, work with our team leads to establish simple yet accountable performance metrics to understand the performance of the group, and the teams underneath.Cadence definition: Determine which metrics should be tracked hourly, daily, weekly, monthly, quarterlyAutomation: Define and implement projects with our IT and Team Leads to automate collection, analysis, and reporting of performance metricsSet monthly, quarterly, and “entitlement” targets for all metrics trackedContinuous Improvement: Work with team leads to identify process improvements that will move the group closer to “entitlement” targets. Clearly associate metrics improvement to process improvement.Escalation: Design triggers to identify when process issues should be escalatedProcess ImprovementsLearn, analyze and propose improvements to company processesClearly draw and map out as-is and to-be processesPrioritize improvement projects by cost and calculated impact / ROIAreas of Focus (No company process is out of scope)Production: Delivery of Performance Marketing ServicesSoftware DevelopmentFinanceHRLegalRequirementsCandidates must possess at least a Bachelor Degree in Industrial Engineering, Operations, or an equivalent field.0 to 8 years experience. Compensation commensurate with experience.You live and breathe Microsoft Excel. Bonus points for BI Tools & Statistical Analysis.Above average written and verbal English communication skills.Ability to adapt to a fast-pacer.Honest – Trustworthy – Strode environment and willing to perform various tasksStrong work ethic. Self Starting integrity.Amazing to have: Experience in a company that grew at least 5x while you were there, and you helped identify and fix broken processes along the wayAmazing to have: Experience implementing, or even just having read any of the following books: E-Myth, Traction, Clockwork, Scaling Up, Scaling Up ExcellenceWe are temporarily working-from-home. once it is safe for employees to return to an office, we will implement a hybrid schedule where employees will have the flexibility to work from home or the office. Ideally you are located in Manila, but we encourage anyone truly exceptional to apply.Willing to provide references if qualified

Spiralytics, Inc. is a rapidly growing digital marketing company here in the Philippines and in the UK. We’re expanding fast and need awesome, talented people to complement our already vibrant team.Covid-19 update: Spiralytics is currently 100% work from home (WFH). Prior to Covid-19, we had set up the company to offer the option to WFH as often as needed in order to minimize the ridiculous commute and preserve the sanity of the team. Therefore, Spiralytics is operating business as usual, and we are looking forward to virtually interviewing you!Our team has a wealth of experience using a data analytics and performance-based approach to digital marketing to help global brands and some of the biggest companies in the Philippines achieve some pretty spectacular results – like Zalora’s successful launch.We work with companies of all shapes and sizes from startups to $1B+ enterprises in almost all industries. Any company that uses their website or app to drive new business hires Spiralytics to help accelerate their growth.You’ll master one marketing discipline, and then have the opportunity to learn other marketing disciplines, become a team lead, or even become one of our charming Client Success Managers. If you want to rise to the top with us in an exciting, competitive, fast-paced industry, then game – apply to be part of a young, agile, and driven team.