Facilities Engineer

Industry Category	Engineering	Position	Environmental
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Makati	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	College Diploma	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-27	Valid Until	Long-term validity

Job Summary and Mission: 

This job contributes to the success by managing system implementation and quality control for all equipment maintenance and repairs, dealing with outside contractors and service providers. This role also entails enforcing service levels from facilities service providers to ensure the stores maintain its’ first day look. Models and acts in accordance with Starbucks Mission and Values. 

SUMMARY OF KEY RESPONSIBILITIES 

Responsibilities and essential job functions include but are not limited to the following 

Monitor and implement work process and systems pertaining to Facilities section. This is to ensure prompt, accurate and cost-efficient resolution of various store concerns. Identify and facilitate accreditation of new service providers and suppliers. This will include service providers and suppliers’, training initiatives and performance appraisal and feedback done on an annual basis. Handles initial review of contracts, check quality standards and costs, and assess service reports of service providers and suppliers.  Assist in punch out listing for ongoing construction of new and renovation of stores with agreed MEPF standards. Manages capital projects, equipment replacement, minor retrofit and enhancement, and other initiatives. Reviews bids and executes capital projects to completion. Manages regional service providers and vendors for preventive maintenance contracts. Troubleshoots specific technical issues with the vendors. Manages the retail equipment service program. Establishes service level for stores, equipment technicians, contractors and vendors.  Provides reports to stake holders on status of respective capital projects. Arrange documents and file system on a per store and per trade basis both printed and electronic copies to agreed shared folder to ensure accessibility by key stakeholders. Support Organization on various Sustainability programs geared towards reducing our environmental footprint. Render customer service to all customers (Store Partners, Support Center Partners and Patrons) with “customer first” attitude – anticipating their needs to create the “Third PLaxe” environment. Acts with integrity, honesty and knowledge the promote culture, values and mission of Starbucks. 

Summary of Experience 

Construction or related mechanical trade, with experience in managing service 5 years  and maintenance service technicians and contractors Managing computerized maintenance database 5 years Project Management 5 years Retail or restaurant chain operations, manufacturing and building 5 years 

Required Knowledge, Skills and Abilities 

Ability to communicate clearly and concisely, both orally and in writing Negotiation skills Ability to administer contracts Knowledge on electrical, mechanical and plumbing systems both construction and maintenance Knowledge on general construction guidelines and methodology Knowledge of various computer applications, CAD, database management software, MS Project and Visio

Rustan Coffee Corporation, a member of the Rustan Group of Companies is the authorized licensee of Starbucks Retail Business in the Philippines. The first Starbucks store opened on December 4, 1997 at 6750, Ayala Avenue. Starbucks has since won the hearts of the Filipinos.Since then, over 300 stores have opened. Although Rustan Coffee has been able to serve perfect cups of coffee to distant places like Baguio and Davao, it will not stop there, continuing to share the "Starbucks Experience" with even more Filipinos one fresh cup of coffee at a time made by passionate partners (‘employees’) with the highest level of coffee expertise. The tradition of warm hospitality, constant need for connection, and love for coffee – these are the qualities that make Starbucks Coffee and the Filipino people a great culture fit.Our story began in 1971. Back then we were a roaster and retailer of whole bean and ground coffee, tea and spices with a single store in Seattle’s Pike Place Market.Today, we are privileged to connect with millions of customers every day with exceptional products and nearly 18,000 retail stores in 60 countries.We’re committed to offering our customers the world’s best coffee and the finest coffee experience – while also conducting our business in ways that produce social, environmental and economic benefits for the communities in which we do business. We believe it’s possible to do well and do good at the same time.Starbucks Mission StatementTo inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.Our ValuesWith our partners, our coffee and our customers at our core, we live these values:Creating a culture of warmth and belonging, where everyone is welcome.Acting with courage, challenging the status quo and finding new ways to grow our company and each other.Being present, connecting with transparency, dignity and respect.Delivering our very best in all we do, holding ourselves accountable for results.We are performance driven, through the lens of humanity.