REALME PHILIPPINES is one of the fastest growing company.
We are currently looking for MOBILE PHONE TECHNICIAN (PROJECT baseD)
RESPONSIBILITIES
Respo
nsible for fault diagnosis and maintenance of mobile pho
nesHave a strong maintenance skillMore than one year working experience mobile phone service centerAccurately docu
mented repairs and parts information on repair tracking docu
ment/work orders and in point of aftersales tracking systemProvide answer to clients by identifying problems; researching answers; guiding clients through corrective steps;Performed high quality repairs and refurbishment of electro
nic device such as smartphone;Prioritize and manage several open issues at one time;Ensuring unit meets all assembly and quality criteria to achieve high customer satisfaction;Talk clients through a series of action either via phone, email or chat, until they’ve solve a technical issue;Provide prom
pt and accurate feedback to customers;Refer to internal databa
se or external resource to provide accurate tech solutions;Performed other duties as required by management
QUALIFICATIONS
Must be a graduate of any 4 year course, Candidate must possess at least Bachelor's/College Degree in Engineering /Technical Seco
ndary school, (Computer/Telecommunication), Engineering (Electrical/Electronic), Engineering (Others) or any 4 year course.At least 1 Year(s) of working experience in the related field is required for this position.Preferably 1-4 Yrs Experienced Employee specialized in Engineering - Electronics/Communication / Sales-Engineering/Technical/IT or equivalent.Required language(s): English, Filipino
HEAD OFFICE: Unit 4-A, 4th Floor, MJL Building 1175 Chino Roces Avenue, Makati City