Inbound Customer Service Representative

Industry Category	Healthcare	Position	Practitioner / Medical Asst
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Makati	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-27	Valid Until	Valid for a long time

Job Descriptions

We are hiring full-time Inbound Customer Service Representatives to manage customer queries, feedback and complaints in a timely manner. You will be asked to log all types of calls and escalate complaints across a number of communication channels. To do well in this role, you must accept ownership for effectively solving customer issues, complaints and inquires. Candidate also needs to be able to remain calm when customers are frustrated and comfortable with working with various CRM.

Qualifications:

Experience working with customer support an advantageAbility to stay calm when customers are stressed or upsetFollow communication “scripts” when handling different topicsComfortable using computers and working knowledge in MS Office and MS ExcelStrong command of the English language

Work Remotely:

No-