The Service Provisioning Associate in Lipa, Batangas is responsible for the proactive monitoring & identification of network issues resulting to subscriber faults creation originating from RF network, IP core or in-house network. Gathers, analyzes, prepares & summarizes recommendations for network improvements & assess risk, strategic impact & short/long term needs with emphasis on network quality. Assures network plant evaluation & recommends changes based on data analytics in compliance to set standards.
This position will be responsible for conducting close outs on each sales installations . it will perform analysis, which will include analysis of document summited by sales, and ascertain the potential subscriber is clear on irregularities and meets the requirement for account creation.
Minimum Qualifications:
A Bachelors Degree in Electro
nics Engineering and must be a Licensed ECEAt least two (2) years experience in CATV and Broadband networkOpen to fresh graduatesExperienced in customer handling or call center enviro
nmentWith good analytical skills and can work under pressureTeam player and highly motivatedResults oriented and attentive to detailsCan work in a fast paced enviro
nment and can handle stress effectively
SKY Cable Corporation (SKY) is the pay television and broadband arm of ABS-CBN, the Philippines' leading media and entertainment company. SKY is a Pay TV service offering HD cable TV with top-notch programming and the widest selection of channels on offer by any cable provider; and SKY Fiber, a high-speed broadband for the home and beyond. The company operates in Mega Manila and provincially through its various subsidiaries. The company is a subsidiary of the Filipino media conglomerate ABS-CBN Corporation and is based in Quezon City.It was founded in 6 June 1990 as Central CATV, Inc. by Benpres Holdings Corporation (now Lopez Holdings Corporation). Today it has expanded to offer digital cable, broadband internet, and VoIP to its over half a million subscribers in Mega Manila.