The Technical Service Engineer - Solar is responsible for the overall operation involving research, design, testing, evaluation and development of all solar products under FELCO.
Product TestingProduct e
valuatio
nProduct ResearchProduct DevelopmentProduct Manual Generation and Packaging ReviewsSolar Design (Wiring Diagrams for Grid Tied and Off Grid Systems)Test Equipment Management ( Maintenance and Calibration)Test Equipment EnhancementProcess Improvementsdocu
ment Management (SOP’s/WI’s)Laboratory Safety and Cleanliness
- They also provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; - follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file document.
Job Requirements:
College Graduate with average fluency in English.Licensed Electrical Engineer is a must.At least two years’ experience in the same role.Must have backgound in solar installatio
nMust have knowledge in using solar design software (PVSyst, Helioscope, etc.)Must have the following skills; - Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, docu
mentation Skills, Analyzing Information , Multi-taskingWilling to be assigned to Ermita, Manila