Senior Project Manager NCR, Pasig City

Industry Category	Engineering	Position	Electronics
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-27	Valid Until	Long-term validity

PURPOSE

This role is responsible for planning, overseeing, and leading digital transformation projects from ideation through to completion which requires interaction with a range of internal and external stakeholders.

MINIMUM REQUIREMENTS

Education: Minimum Educational

Qualifications for this position

Candidate must possess at least a Bachelor/College degree in any of the following fields:

EngineeringIT or Computer ScienceBusiness or Business AdministrationManagement

Relevant Experience:

- 10 or more years of solid work experience related in (Project and Service Management for Call Center Ops and Platforms, especially in handling Self Service Channels like Mobile App, Website, Chatbot)

Business Understanding:

- Experience in leading and managing projects. Must have a keen understanding of project plans and improvements. Must be abreast with technological innovations available in the marketplace.

AREAS OF RESPONSIBILITY

Act as the main Project Manager that will lead in project planning sessions and design risk mitigation plans for Digital Transformation ProjectsCoordinating staff and internal resources.Managing project progress and adapting work as required ensuring projects meet deadlines.Managing relationships with clients and stakeholdersDesigning and signing off on contractsOverseeing all incoming and outgoing project documentationParticipating in the tender process i.e. design, submission, and reviewConducting project reviews and creating detailed reportsOptimizing and improving processes and the overall approach where necessary, a major role in partnering as the main SPOC of CXP for Service Management of existing tools.Securing growth opportunities and initiating new transformational projects and managing large and diverse teams

ABOUT US!No client is the same, so neither are our services.Converge creates relevant and affordable solutions for its clients, providing “best of breed” world-class ICT products and personalised services to its expanding list of partners.MISSION!Delighting our customers by taking care of our own.VISION!World class ICT organization that empowers people, businesses and the nation to be their best.VALUES!    I ntegrity   C ustomer Focus   T eamwork   E mpowerment   E xcellence   V elocity