RESPONSIBILITIES:
Attend and provides solutions to customer challenges in terms of Co
ntract Center requirementsPresent Technical Recommendation to customers a
bout the Solutions made in relation to their Co
ntrac Center RequirementsCo
nduct demo to show Globe Omni channel Cloud Co
ntact Center (GoCCC) Products features and capabilityLead the deployment of Proof of Co
ncep in order to prove that the proposed will workCraft Solutions docu
ment, Bill of Material and DesignWorking closely with Partners like Nexxus and Genesys in providing recommendations to ensure that the Solution will work and could be delivered to the CustomerAttending meeting with Product Development and Manager as a subject matter expertAttend necessary Training and Certification to enhance skills for GoCCC.
QUALIFICATIONS:
Candidate must possess at least a Bachelor's/College Degree ,ECE, EE or equivalent.Required skill(s): telephony, telecom equipment, bom, BOQ,At least 2 year(s) of working experience in the related field is required for this position.1-4 Yrs Experienced Employees specializing in Engineering - Electronics/Communication or equivalent.Full-Time position(s) available.
Asticom Technology Inc is a Philippine-based shared service company under the Ayala conglomerate. As a partner we are focused on providing superior customer experience through the consistent delivery of high-quality responsive services. This is made possible by innovative co-created value-driven solutions that are tailor made to fit the client’s business needs. Asticom provides nationwide services to a multitude of industries including Telecommunications, FinTech, Information Technology, Retail, Health, Logistics, Automotive, Banking, and Real Estate.We are all about bridging people to businesses. And connecting businesses to the right teams. We work hard to understand what is needed, doing it well - and delivering it with speed.Our teams are shaped not only to be capable and motivated - but are encouraged to live their lives beyond work. We build careers so our employees can work on their passion. Because we believe that passionate people can create positive change for the future.OUR DETAILED SERVICES INCLUDE:Payroll Administration and Management – ASTICOM will be responsible for the overall payroll management of the client's employee. This service includes the implementation of Asticom's very own payroll system.Outsourcing/Shared Service Model – ASTICOM will enter an engagement with the client wherein Asticom will act as a service provider that will directly manage operations (people, tools of work, productivity, and others).Staffing Services – ASTICOM will enter an agreement with the client as the principal. Asticom's project employees shall be deployed to the client for the duration if the engagement.