QUALIFICATIONS:Candidate must possess at least a Bachelor's/ Degree , any field.Required skill(s): events marketing, marketing campaign, leadership, stakeholder management, excellent communication skills.Assistant Manager specializing in Digital Marketing or equivalent.Must have at least 5 ’ of working experience in a similar capacity, but in an events and marketing environmentAt least 3 of people management experienceApplicants must be willing to in flexible/rotating schedule depending on business needsKnowledge and experience in Salesforce and/or other CRM toolsStrong knowledge in Microsoft Word, Excel and PowerPointStrong analytical, quantitative and deductive reasoning skillsGood communicator and strong presentation skillsExperience in events and events management a plusFull-Time position(s) available.JOB SUMMARY:The successful candidate is responsible for overseeing, mentoring and developing a pool of fulfilment associates as they support multiple RX business units in fulfilling marketing, sponsorship and exhibitor needs. The role will involve planning, organizing and managing RX global projects and will be accountable in ensuring quality and timely output are provided to various RX teams.The supervisor will help execute the following, but not limited to, Employee Performance Management, Development and Reporting. He/she will also be responsible for effectively and efficiently completing all projects and tasks through effective project and stakeholder management.Strategic Partnership with Various Stakeholders• Ensure a proactive and consultative relationship with all business units supported• Monitor shows and constantly partner with stakeholders in terms of activities team will support• Continuously explore opportunities to partner with and support the stakeholders while ensuring continuous growth and upskilling of self and team membersEmployee Management• Ensure new employees are oriented to the organization, its policies, facilities, etc• Facilitate Employee growth, and progress through various means• Develop and implement PIP if performance is not adequate• Lead regular teambuilding activities including strategic planning, RE Cares, etc.• Approve and monitor daily team attendance through HR Teamware• Attrition – maintain annualized negative attrition at or below 10%• Regularly review the needs of employees• Help, discuss, evaluate and resolve personal and issues among team members• Inform and monitor employees during times of crisis or disaster to assess situation• Inform the manager of the current situation of team members and recommend solutionReporting• Submit regular operation performance status reports to local RX leadership and stakeholders• Produce monthly performance update and other relevant reports to BU stakeholderOperational Improvement• Stakeholder Management – conduct regular operations review and execute action items agreed with the business unit• Manage multiple projects simultaneously, proactively reprioritizing when necessary as determined by competitive issues.• Receive, review and monitor and manage workload and assignments of the team• Manage stakeholder expectations regarding deadlines, quality and efficiency• Drive key initiatives to facilitate team process improvement and efficiency as well as partner with Leadership to implement critical actions• Develop and implement support plans for overall department operations to meet service level objectives and metrics and manage day-to-day operations• Operations Standard – support compliance with established processes
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