Customer Relations Manager (Acquisition & Partnership)

Industry Category	Sales / Marketing	Position	Digital Marketing
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	College Diploma	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-27	Valid Until	Long-term validity

Candidate must possess at least a Bachelor's/College Degree , Art/Design/Creative Multimedia, Advertising/Media, Business Studies/Administration/Management, Mass Communications, Marketing or equivalent.At least 4 to 5 year(s) of working experience in the related field is required for this position.Preferably Assistant Manager/ Manager specializing in Loyalty Programs /Customer Service/Acquisition/Partnership or equivalent.Willing to work in Pasay area.Our CRM Manager for Acquisition & Partneship is responsible for the acquisition of new members into Watsons loyalty program. This includes card management, acquisition promos, establishing partnership with third party merchants/partners and implementing needed communication plan. He/She will manage the top customers benefits program. The goal of which is to retain this very important customer segment JOB SUMMARYMonitoring and working towards achievement of acquisition targets in coordination with the different stakeholders.Providing guidelines and programs to ensure registration and activation of acquired membersImplementing acquisition programs /promos in existing and new storesEnsuring member information of existing members is up to date.Handling the design and production of welcome pack card and its contentsManaging all matters related to third party partnerships. Ensure all agreed benefits are communicated to members and are provided by partnerKeeping cost estimated, project briefs and forecasts for expense recording and budget monitoring

Watsons is part of the Health and Beauty Store chain of A.S Watson, the largest health, beauty, cosmetics, and perfumery retailer in the world. Today, Watsons H&B Asia is the leading health and beauty chain in the continent with successful operations in 13 markets.In 2002, A.S. Watson Group joined hands with SM Prime Holdings Inc., the Philippines' leading shopping mall developer. The partnership brought about the first Watsons stores in SM Megamall and The Podium (Ortigas). Today, Watsons operates 800+ stores in the Philippines serving more than 100,000 customers per day.Watsons strives to ensure that their customers get the best value for their money through monthly promotions, special offers, and continuous consumer marketing programs. Each Watsons store houses nothing but the best brands from top manufacturers all over the world and also carries its own competitively priced, high quality private labels and brands. With more than 1000 brands ranging from medicines, cosmetics, and fragrances to personal care items and general merchandise, Watsons Your Personal Store delivers only the best health, wellness, and beauty solutions to each and every customer.