Client Solutions (Finance degree holders) Open for fresh grads

Advisor, Client Solutions

Client & User Support, Global Client Solutions

Client & User Support is an industry-leading and award-winning client service team within FactSet, focusing on people with a specialized knowledge of a select group of sophisticated software and product offerings. Initially, you will be tasked with supporting a wide-variety of clients using the FactSet workstation, which will give you the advantage of gaining knowledge and experience working with the different products clients use to obtain and analyze financial information. The team is composed of self-motivated individuals who thrive in a highly collaborative environment and enjoy the challenge of independence and responsibility.

As an Advisor, Client Solutions, you will:

Answering client questions globally through expert telephone, email, instant message, and proprietary communication channels.Support FactSet applicationsCreate custom FactSet models and screensSolve complex financial queries

Requirements for the position:

Bachelor’s degreeEnglish spoken fluentlyStrong analytical and problem-solving skills as well as experience in advanced web-searchingHighly organizedGenuine interest or experience in financial marketsExcellent communication and interpersonal skillsHardworking and proactiveAbility to work independently using creative thinking without extensive directionStrong work ethic and highly self-motivatedPositive team player attitude