Role Purpose:
Under guidance maintains more complex reference files needed by IQVIA production.
Principal Accountabilities:
Perform maintenance of reference data (Product) as required for AU/NZ Production.Performs research (e.g. internet search, source books, manufacturer websites etc.) to gather information from third parties that will augment the completeness or accuracy of IQVIA reference data.Follows standard practices and procedures in analysing situations or data from which answers can be readily obtained.Solicits information from other IQVIA departments to identify when and how to correct inaccurate data, delet
e data, or add new entries to make the reference files more complete. Receives input to the reference process from other IQVIA production processes.Validates that the information gathered from third-party sources represents accurate new data that should result in a change, addition, or deletion in IQVIA’s existing reference data.Identifies required changes to the existing reference file.Updat
es IQVIA reference file(s) and databa
ses.Produces files and outputs for specified production and quality co
ntrol processes, client support activities, etc. Respo
nds to queries on reference data (as required).
Minimum Education, Experience, & Specialized Knowledge Required:
Bachelor’s degree or equivalent in Pharmacy, Nursing, or related fieldsPreferably at least 1-year experience with Production and with clear understanding of the different processes and dynamics within the group.Previous experience in any medical account would be an advantageStrong interperso
nal and written and verbal communication skills.Strong customer focus, an attention to detail and excellent analytical and problem-solving skillsAbility to proactively identify complex problems and needs and develop solutions/recommendations to solve problems.Ability to work under time co
nstraints and changing work volumesStrong PC literacy skills including Word, Excel and Access, with an understanding of relatio
nal databa
ses
Additional Requirements:
The job requires flexibility to transition to a new project will require quick grasp on different processes from time to time.Specialized knowledge of an area of the company's products, pharmaceutical industry or field specific to a major function
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at ***************
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IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countriesUnleash Your PotentialIt takes curiosity and intellectual courage to accomplish great things. It takes brave minds to bring powerful ideas to reality and transform healthcare.We are a diverse, global team that shares a passion for collaboration and solving complex problems.Together, we help customers drive healthcare forward.Join our #braveminds movement and see where your skills can take you