Manager, Continuous Improvement - Night Shift

Industry Category	Admin / Human Resources	Position	Top Management
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	College Diploma	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-27	Valid Until	Long-term validity

ConTINUOUS IMPROVEMENT MANAGER (Strategy and Automation)

Key Responsibilities:

Strategic Continuous Improvement

Plan and implement quality management system in order to ensure consistent deployment in all areas of Operations and support functionsGuide, direct, maintain and monitor all activities associated with the successful application of Continuous Improvement. Set CI target goals and manage the Process Re-engineering/Lean Sigma strategy to enable operational efficiencies and business outcomes.

Process Institutionalization

Define procedures and manage internal / external audits and assessments to maintain compliance to QMS - including framework updates, training and issue resolution. Provide training on new framework for effective deploymentTransform the organization from focus on conventional quality assessment to focused on best-in-class prevention.

Process Excellence

Deploy quality plan at the Business level in conjunction with the Operations Leader group to provide overall quality leadership to the site.Drive rigorous metrics related to the Balance Score Card to evaluate performance and drive reduction in variability/defects in business processes.

Stakeholder Management

Clearly and succinctly articulate site performance and any remediation plans at an executive levelDevelop a trusted advisor relationship with various leadership groups from operations delivery, and governance, in order to support identification, review, prioritization and execution of key improvements opportunities/projects to drive results

Talent Management

Exhibit strong people leadership and drive team performance, succession planning, and career development. Champion team synergy and engagement. Ability to motivate, counsel, and constructively deal with people at all levelsConduct resource planning exercise for CI function. Plan and implement CI related training programs, reward and recognition programs. Communicates with the team on the career paths in order to ensure that the employees are totally engaged

Process Management

Define framework for implementing segment specific CI plans (including transactional level quality checks). Ensure application of quality management practices relevant to the context of the businessesAnalyze operational data from different source and interact with senior management of the business unit in order to create digital transformation plans and drive the change.Coordinate a team of cross functional partners responsible for driving improvement in an assigned area

Branding

Participate in internal/external forums to represent CI team, publish white-papers in order to establish thought leadershipEstablish CI as an aspirational career path for CHIP employees

Preferred Attributes:

Demonstrated ability to perform well in a highly dynamic, rapidly changing environmentFlexible, adaptable, proactive and self-motivatedAbility to think laterally, multi task and work well under pressure, to identify issues and work to resolve them in partnership with business leaders

Minimum Qualifications:

12+ years of experience in BPO, Shared Services related to Quality, CI, Op Excellence functions.Operations Management, Quality/CI Program management, communication, stakeholder management, negotiating and influencing experience with a track record of achieving engagement from cross-functional stakeholdersOutsourcing experience and knowledge of Healthcare and or Distribution industry domainsExperience with large scale operations working across or coordinating with multiple domains and business unitsMinimum of 2 years experience leading a team of tenured Continuous Improvement ConsultantsExperience working as part of a global, cross-functional team and working with all levelsWilling to work US hoursWilling to work onsite (BGC)

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We’re the business behind healthcare. And rewarding careers.Awards and recognition:Over the past year, Cardinal Health was recognized for its leadership and commitment to diversity and sustainability, including:• Named on the 2017 World's Most Admired Companies list by Fortune• Recognized by the National Association for Female Executives as a Top 60 Company for Executive Women for the sixth consecutive year• Included in Becker's Healthcare 150 Top Places to Work in Healthcare 2017 listing• Named to the Human Rights Campaign (HRC) Best Places to Work for LGBT Equality for the fifth consecutive year based on ratings in HRC's 2017 Corporate Equality Index• Included in the Dow Jones Sustainability North American Company Index for the eleventh consecutive yearAbout Cardinal HealthCardinal Health, Inc. is a global, integrated healthcare services and products company, providing customized solutions for hospitals, healthcare systems, pharmacies, ambulatory surgery centers, clinical laboratories and physician offices worldwide. The company provides clinically proven medical products and pharmaceuticals and cost-effective solutions that enhance supply chain efficiency from hospital to home. Cardinal Health connects patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Because Cardinal Health helps ensure pharmacists and the consumers they serve have access to medications they need while working to help prevent prescription drug diversion, the company and its education partners created Generation Rx, a national program to help prevent the misuse of prescription medications. Backed by nearly 100 years of experience, with approximately 50,000 employees in nearly 60 countries, Cardinal Health ranks #14 on the Fortune 500.For more information, visit cardinalhealth.com, follow @CardinalHealth on Twitter and connect on LinkedIn at linkedin.com/ company/cardinal-health.