Accounts Receivable - Collection (B2B/OTC Process)

Industry Category	Services	Position	Customer Service
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Pasig	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Junior High School	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-27	Valid Until	Long-term validity

Job Summary:The Accounts Receivable Specialist (AR Specialist) collects outstanding accounts receivable by communicating with clients to resolve issues. The AR Specialist is responsible for all aspects of collections, identifying customer billing issues, and will be accountable for reducing the accounts receivable delinquency of assigned accounts.  The AR Specialist must be able to effectively communicate in a professional manner with both internal and external customers providing exceptional customer service.Role / Responsibilities:Contacts customer via calls, and send out emails to follow up Past Due accounts in the assigned portfolio.Ensures timely collections to include escalation, managing customer relationships, and account research.Forwards any accompanying offsets/adjustments to appropriate .Research disputed delinquent account balances. Looks for the best solution in order to facilitate early payments.Recommends accounts that need escalated collection effort.Recommends accounts for 3rd Party Collections.Answer inbound calls timely.Independently analyze each assigned account and execute a plan for collection and reconciliation appropriately.Requires discussions with the product if a payment arrangement is requested.Payment reconciliation.Accountable for all aspects of contacting clients, and account, reconciliation including billing research, credit request submission, and cash application analysis.Interacts frequently with inter-departmental associates for the purpose of resolving outstanding issues.Will determine which accounts to put on hold due to non-payment.closely with the Management team to maximize collections and provide weekly reports Interpret and understand contract terms to maximize collections.Perform related duties and special projects as assigned.Update weekly reports to provide account updates.Adheres to the division of support’s defined metrics.Portfolio Size Assignment: Minimum $1,000,000 and approximately 600 accounts.Required Skills / Knowledge / Experience:Minimum of 2 experience in Business-to-Business Accounts Receivable Collections required.Strong knowledge of collection processes and AR Policies Procedures.Excellent Customer Service Skills.Research and reconciliation skills required.Excellent negotiation and customer service skills required.Average proficiency with MS Excel and Microsoft Office Suite required.Excellent verbal and written communication skills.Strong attention to detail and excellent follow-up skills required.Ability to prioritize and manage multiple tasks.Must be able to well with individuals at all levels inside and outside of the organization.Self-Starter with the ability to with minimal supervision.Flexible to overtime as required.Willing to in night shiTO KNOW MORE, please copy this link https://bit.ly/3witY8H and paste it to your browser to direct your application through our Applicant Tracking System.TO FAST-TRACK YOUR APPLICATION, you may book/schedule your interview with the Talent Acquisition Team through this link once your information has been successfully entered: https://bit.ly/3Ao8p5O

RealPage provides a technology platform that enables real estate owners and managers to change how people experience and use rental space. Clients use the platform to gain transparency into asset performance, leverage data insights and monetize space to create incremental yields. Founded in 1998 and headquartered in Richardson, Texas, RealPage currently serves over 19 million units worldwide from offices in North America, Europe, and Asia. Our Company History We were founded in 1998 with the acquisition of Rent Roll, Inc., a provider of industry-leading, on-premise property management systems for the conventional and affordable multifamily rental housing markets. Three years later, we released our first on-demand property management product and since then, expanded our on-demand software solutions to include a number of value-added services from property management to renter’s insurance and more. In addition to our products’ success, our growth is supported by acquisitions that enhance our product development and sales and marketing efforts and expand the types of rental housing properties we serve. Our Products Our suite of solutions benefits owners and managers of various rental property types, including conventional, affordable, military, student, single-family, senior and vacation housing. We also provide commercial and mixed use property management solutions. We’ve evolved our products from the desktop to the cloud, with many available both online and for mobile devices. Our products manage everything from marketing to pricing and other property operations.