Do you love speaking to people and providing high quality customer service? Do you want to get the most out of your career? If your answer is yes, then this is the perfect opportunity for you! Grow your career with one of Australia's Leading Registered Training Organisations as an Customer Care Associate! The role:As a Customer Care Associate you will efficiently and effectively perform administrative tasks to help with the successful running of our busy and productive training organisation. Your main tasks will be handling incoming calls and providing clients with assistance to their queries or directing them to the appropriate department. You will book appointments into our system for our students so they can have a one on one phone support session with their trainers. You will also be providing awesome support to the team by doing administrative tasks. Full training will be provided on our systems and processes as well as continuous coaching and mentoring. Reporting to the Admin Manager, you will gain new abilities and continuously develop professionally in order to perform other activities as required. Requirements:Candidate must possess at least a Vocational Diploma/Short Course Certificate or a Bachelor’s/College Degree in any fieldAt least 6 months in customer service, preferably in the BPO settingProficient with computers, especially in Microsoft Office (Word, Excel, PowerPoint)Strong data entry skillsExceptional verbal and written communication abilitiesA diligent and organised approach to all taskAn energetic personalityA love of talking to peopleWhat’s in it for you?Weekends off!Accessible location in Ayala Ave., Makati CityCompetitive salary package!Annual Vacation and Sick leave credits100k HMO Benefits with up to 2 dependentsFun company events!Weekly dress-downs, Friday Fun Day, Family Day, EOFY Celebration, Inspire Cup, Christmas Event, and many more!Work in a dynamic and fun environment!Continuous professional growth and development:Wide array of trainingsRole-oriented trainings, coaching, and mentoringOpportunity to take an Inspire Certification course of your interest upon 1st year!
Inspire Education was established in 2009 in Brisbane, Queensland and has since become one of Australia’s leading and reputable Registered Training Organisations (RTO) in the Vocational Education and Training (VET) industry, offering a broad range of nationally-accredited and recognised online and face to face courses throughout the country. The company offers Certificate and Diploma courses in fields such as Child Care, Aged Care and Disability, Bookkeeping and Accounting, Project Management, Business Admin, Human Resources, Management, Fitness and Personal Training, and TESOL. All courses are offered online through distance learning or Face to Face in classrooms across Australia.The company's international office was opened in the Philippines in 2014 to support its Australian operations by providing a broad range of services both to the organisation and its clients. All Inspire international employees are offered ongoing learning opportunities and career development support as they grow with the company.
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