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Customer Care Support - Permanent WFH (Davao residents only)

2022-09-26 IP Location 菲律宾 260

Industry Category	Services	Position	Customer Service
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Junior High School	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	15000-18000 PHP / Monthly
Updated Date	2022-09-26	Valid Until	Long-term validity

Job Description

• Handle customer questions and service requests

• Gather information from customer by asking probing questions to analyze issues and identify underlying problem/s.

• Work to build cooperative relationships with customers.

• Give customers a realistic estimate of the time it will take to resolve an issue or request.

• Demonstrate willingness to take ownership of the call by acknowledging the customer’s concern.

• Encourage good security practices, such as following secure password reset rules

• Prevent unauthorized access to proprietary and sensitive company data by following procedures and requiring proper authorization prior to granting access.

• Discourage and report software piracy

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More>Company Introduction

About Collabera:Collabera is the fastest growing total talent solutions organization with its expertise in recruitment services, ,IT services, and skill development. Established in 1991, with a vision is to connect the talent to the best organizations, Collabera has over 70 offices spread across APAC, North America and Europe and is a home to 16,000+ employees globally. Being a $750 million organization and a staffing giant for 3 decades ,we have access to 500+ clients globally including Fortune 500 companies.We support our clients in their digital transformation journey through our IT solutions in Data Management, Cloud operations, Applications, Infrastructure. . Through our high-touch customer-centric approach, we provide cost effective customized solutions to our clients with unmatched quality, responsiveness and flexibility. Collabera’s Learning Organization, Cognixia, provides training to the individuals in advanced digital technologies and has trained over 145,000 individuals globally in IoT, Machine Learning, AI, Kubernetes to name a few.In the Philippines, we have 2500+ employees with our offices at Makati and Cebu.

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