Join our team today We are in need of Customer Service Representative to Start ASAP Apply now!
Job Responsibilities :
• Using a computerized system, responds to customer questions in a call center environment.
• May carry out one or more of the following: Responds to telephone inquiries and complaints using standard scripts and procedures.
• Gathers information, researches/resolves inquiries and logs customer calls.
• Communicates appropriate options for resolution in a timely manner.
• Informs clients about services available and assesses customer needs.
Minimum Qualifications:
- BPO experience is a plus but not necessary
- High School / SHS Graduate
- Excellent to above average English communication skills
Metacom was founded to offer consulting services, IT-enabled assistance and business process outsourcing alternatives that are personalized to suit the unique needs of our customers. We are offering people with excellent and interesting work opportunities they need for competent development in the BPO Sector.WHY JOIN US?Earn Above Industry Standard Total Salary PackagesEnjoy up to 3 dependents covered by our health cardTake advantage of our Management program and get promoted in as short as three months!Day care center to assist our hardworking single mom employeesAPPLY NOW AT METACOM!Click "Apply Now" and we will contact you for an interview right away!