We're Hiring!!
"Travel Consultant" (CSR - Travel Account)
Location: McKinley, Taguig (onsite only)
Work Schedule: Shifting Schedule
Qualification:
-High school/ Senior High graduate with at least 2yrs of BPO experience
-College Undergrad with at least 1yr BPO experience
-Good to excellent English communication skills
Job Description:
Provides co
nsultative customer support services to clients via multiple channels.Creates and completes travel arrangements (car, hotel, air, rail) for moderately complex accounts.Sells products that are of commercial value to CWT and co
ntribute to CWT’s profitability; sells “add-on” attachments (hotel, other); upsells targeted areas of travel.Acts as a trusted advisor by offering informed and insightful recommendations which provide the best traveler experience in each situation.Resolves moderately complex problems with potentially non-standard and multi destinations, ticket exchanges, and complex fares.Escalates more complex problems to more experienced staff.Assignments include both routine and non-routine work.
Nezda - Established in 2014 with 2 offices world-wide, 200+ global clients and strategic workforce is now emerging as Philippines’s most promising people supply chain company with multiple offices and 300+ core employees.The company started with IT Temporary staffing and now expanded its portfolio to now become the one stop solution for staffing & HR services by offering the following services:-Temporary staffing, Permanent Recruitment, Payroll processing, and Learning Services.