Voice Work
· Apply knowledge of processes and related systems to assist in identifying, assessing, and resolving issues.
· Assess and resolve standard and non-standard issues.
· Seek advice and escalate issues.
Qualifications
· BS Graduates or at least 1st year college undergraduate.
· Must have at least 1 year of BPO experience, handling voice-international accounts
· Hybrid set up but must be willing to work onsite at least 2-3 times a month.
· Amenable to work in shifting schedules, mostly night shifts.
Nezda - Established in 2014 with 2 offices world-wide, 200+ global clients and strategic workforce is now emerging as Philippines’s most promising people supply chain company with multiple offices and 300+ core employees.The company started with IT Temporary staffing and now expanded its portfolio to now become the one stop solution for staffing & HR services by offering the following services:-Temporary staffing, Permanent Recruitment, Payroll processing, and Learning Services.