TRAVEL EXPERT - Voice & Chat (Onsite - Alabang) Up to 30,000 Joining Bonus!

Industry Category	Services	Position	Customer Service
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Junior High School	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	15000-25000 PHP / Monthly
Updated Date	2022-09-26	Valid Until	Long-term validity

Process Inbound calls/chat relating to customer queries.Process customer request as per guidelines.Adherence to process Quality and Compliance GuidelinesReceive calls from passenger for various issues and work on application software.Make outbound calls to customers (seldom)All deliverables related to staffing adherence and Attendance are met.To provide language customer support & transaction processingMINIMUM QUALIFICATIonSAt least a high school graduatew/ at least 6 months BPO ExperiencePreferably w/ airline industry experience but not required (Thru flight attendant ground crew, ETC)Willing to work on shifting schedules, weekends & HolidaysAmenable to work in AlabangMust have good to excellence communication skillsGood written, verbal, and interpersonal communication skillsSavvy in computer and internet navigationWHY IGT?Competitive salary and incentivesConvertible Leave CreditsHoliday and Overtime PayStable accountNon-toxic accountFriendly environmentExpress Virtual Application ProcessCareer Advancement OpportunitiesBe part of one of the largest travel companies in the world

IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries.Established in 1998, with 100% focus on customer experience, IGT employs more than 14,000 customer experience and technology specialists providing services to 75+ marquee customers globally. IGT’s global footprint consists of 18 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Spain, Colombia and the USA.