CSR | Retail Campaign | Earn up to 23K monthly | On-site

Industry Category	Services	Position	Customer Service
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Mandaluyong	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	19000-23000 PHP / Monthly
Updated Date	2022-09-26	Valid Until	Long-term validity

Job Overview:

Kohl’s is one of the nation’s most recognized retailers for customer satisfaction and has earned the trust and loyalty of shoppers by combining well-known brands, value and convenience.

Job Responsibilities:

Shopping Help – Assist customers on their online and in store purchases, add promo codes.Shipping Help – Assist customers in tracking their orders, processing of refunds and replacements.Account Help – Assist customers in managing their accounts – password reset.Card Payment – Assist customers to settle payment on their Kohl’s charge.Waive late fees – Check validity and assist customers who would like to waive the late fees.Collections – Collection of past due amount from level 1 to 2 Customers in arrears.Store Care – Applications from Customers inside the store.

Job Requirements:

At least 2 years of college or vocational degree.SHS graduates with at least 6 months of ops experience.Call Center related training desired.Must be residing within Metro Manila or nearby cities.Amenable to work in Cyber Sigma, Taguig or Cyber Gate, Mandaluyong City

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