The Passenger Service Agent provides assistance and related customer services at the counter, gate and baggage areas. Duties include servicing customers by performing meet and greet, check-in, aircraft boarding and deplaning, ticketing, baggage service, public announcements, providing connecting flight information and handling of unruly, upset, or angry passengers.
Job Qualifications:
Bachelor’s / College Degree holder of any courseExcellent English communication skillsCustomer - Service DrivenProficiency in a foreign language specifically Chinese language is an advantageExperience in aviation field will be an advantageWilling to undergo trainingWilling to work on shifting schedule, weekends, holidays and extended working hours
KINDLY SUBMIT / ATTACH AN UPDATED COPY OF YOUR RESUME
Job Type: Full-time
Schedule:
Shift system
Ability to commute/relocate:
Pasay City: Reliably commute or planning to relocate before starting work (Required)-
We are an organization engaged in Ground Handling Services located at the Ninoy Aquino International Airport. Our objective is to provide high quality ground handling services that meet and exceed international standards ensuring efficiency and excellence in service delivery.Philippine Airport Ground Support Solutions, Inc. traces its roots back in April 1996 when PAIRCARGO, our mother company, formed a joint venture with Lufthansa Airport and Ground Services (LAGS) in establishing ground handling services at the Ninoy Aquino International Airport. The newly established Ground Handler was branded as Philippine Airport Ground Services (PAGS).Within two years from its establishment, towards the end of 1998, Lufthansa shares were purchased by Globe Ground GmbH. This resulted in the re-branding of the company name from PAGS, to Globe Ground PAGS - Manila on August 1999. Eventually, Penauille Servisair bought the shares of Globe Ground.In April 2010, Globe Ground PAGS - Manila became a fully-owned local company after PAIRCARGO completely purchased the shares,hence the birth of Philippine Airport Ground Support Solutions.Our company provides a wide variety of Airline services which includes PASSENGER HANDLING, CARGO and MAIL HANDLING, RAMP and LOAD CONTROL SERVICES and LINE MAINTENANCE.