BE PART OF WATSONS:
Investors in People (IIP) accredited company
Asia's number 1 pharmacy retail brand
Best Companies to work for by HR Asia
ROLE PURPOSE:
Our Store Pharmacist is responsible for the supervision of pharmacy operations (profitability, professional services, ROS and regulatory compliance). He/ She is accountable in upholding high standards of O + O Customer Service and Good Pharmacy Practice. Acts as Pharmacist-In-Charge, point of contact for regulatory matters, and responsible for the training and development of Pharmacy Assistants/Associates to ensure consistent and compliant pharmacy operations in any store formats.
This role focuses on:
Mo
nitoring and reviewing sales performance (health categories) and recommending action plans to deliver sales budget and pharmacy profitability.Ensuring co
nsistency in execution of Brand of Service Standards when dealing with customers (internal or external) and compliance in all regulatory requirements and act as pharmacist-in-charge/point of co
ntact for regulatory matters.Performing necessary functions for all digitally enabled services.Supporting immediate head in managing ROS compliance (inventory & till) to work on shrinkage below tolerance level.Supporting immediate head in mo
nitoring and tracking of store’s co
ntrollable expenses and recommends cost efficiency measures to increase productivity & profitability.Adhering to health protocols and implementing crisis management plans to mitigate risks to provide employees and customers safe and clean store environment.Building network as liaison to lessors for better communication and coordination needed to support the business.Sustaining team engagement and performance thru coaching, counseling, motivating and disciplining employees
Success will depend on:
Ability to demo
nstrate analytical skills, mo
nitor and e
valuate implementation of o
nline and offline initiatives, propose solutions and track progress to improve sales & profitabilityAbility to manage and mo
nitor brand of service, handle and resolve o
nline & offline customer feedback with sense of urgency and knows how to escalate complex customer complaints Ability to practice ethical and legal standards of the professio
nAbility to analyze store profitability and implement cost optimization measures to maximize productivityAbility to validate gaps, monitor compliance, & can coach on retail operating standards to work towards improving efficiencyAbility to benchmark retail practices and relatio
nship building with mall partners, affiliates and professio
nal organizations/partner schools.Ability to delegate tasks, can train and coach selling techniques/functio
nal skills and engage team to maximize productivity & can sustain team motivation.
WHAT WE LOOK FOR:
Candidate must be a Licensed PharmacistFamiliar with the implementation of Retail Operating StandardsExperience doing Sales and Customer Service functio
nsApplicants must be willing to work in Watsons Allimall Cubao.No work experience required and newly licensed Pharmacists are welcome to apply
PERKS & BENEFITS
Opportunities for career progressio
nPaid vacation and sick leavesInternal Co
ntinuing Professio
nal Development (CPD) programs with Co
ntinuing Professio
nal Education (CPE) credit units/specialization for Licensed PharmacistsAnnual Bo
nusGratuity Pay And Retirement PlanHealth InsuranceSales IncentivesProbatio
nary position and direct hire employmentService Loyalty Award
Watsons is part of the Health and Beauty Store chain of A.S Watson, the largest health, beauty, cosmetics, and perfumery retailer in the world. Today, Watsons H&B Asia is the leading health and beauty chain in the continent with successful operations in 13 markets.In 2002, A.S. Watson Group joined hands with SM Prime Holdings Inc., the Philippines' leading shopping mall developer. The partnership brought about the first Watsons stores in SM Megamall and The Podium (Ortigas). Today, Watsons operates 800+ stores in the Philippines serving more than 100,000 customers per day.Watsons strives to ensure that their customers get the best value for their money through monthly promotions, special offers, and continuous consumer marketing programs. Each Watsons store houses nothing but the best brands from top manufacturers all over the world and also carries its own competitively priced, high quality private labels and brands. With more than 1000 brands ranging from medicines, cosmetics, and fragrances to personal care items and general merchandise, Watsons Your Personal Store delivers only the best health, wellness, and beauty solutions to each and every customer.