Sales Support Representative (CSR and Admin)

Industry Category	Healthcare	Position	Practitioner / Medical Asst
Recruitment Department		Number Of Recruits	several
Work Location	Bukidnon Quezon	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-26	Valid Until	Long-term validity

KDCI Outsourcing is a global provider of eCommerce services for startups and established companies. We help our clients build, grow, and maintain their online businesses by providing support for product information management, back office, graphic design, web development, customer service, and digital marketing.

Responsibilities:

Order processing of all sales ordersReturns processingCustomer service including invoice, order ETAs, tracking requests.Backorder management to ensure all product is on order and inbound without issue.Coordination with purchasing, shipping, and returns departments.Reaching out to vendors for pricing and additional informationAssisting the inside and outside sales teams with related tasks and processesKnowledgeable in MS Word and MS Excel Spreadsheet.Creating Sell Sheets and tracking and monitoring of orders.Supporting Other Sales Representative and their needs.Other ad-hoc tasks that may be assigned by the supervisor.

Requirements

At least 2 years of experience in inbound sales or sales support-related positionPreferably a graduate of Management, Marketing, or related coursesHas excellent oral and written communication skills and can interact across multiple departments and with clientsMust be organize, can effectively manage time and can prioritize tasksMust be able to thrives in a fast-paced, results-oriented, collaborative environmentAbility to plan, organize and have problem solving skillsProvide excellent customer service and has professional phone skills/mannersMust be amenable to work in Ortigas CenterOpen to work in shifting schedule (Day, Mid, Night).Amenable to Hybrid/onsite Work Setup-

Key Discovery Consulting, Inc. (KDCI Outsourcing) is a leading outsourcing company based in the Philippines that specializes in professional services and offshore staffing in the fields of creative design, back office support, finance and accounting, web development, Ecommerce support, and digital marketing. It was established in 2011 by seasoned executives with over 20 years of proven leadership and experience in developing businesses. We work with a wide range of clients from various industries such as retail and Ecommerce, real estate, health, food, technology, finance, and data analytics. We provide cost-effective and flexible solutions to our clients, and we help them improve their business’ efficiency by streamlining their processes and adapting technologies that help increase productivity. Our mission is to build the best offshore teams to support our clients and provide them with world class service.