KYC Delivery Manager

Industry Category	Accounting / Finance	Position	General / Cost Accounting
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-23	Valid Until	Long-term validity

A leading international bank is urgently seeking a KYC Delivery Manager (Financial Shared Services). In this job, you must have a strong background, knowledge and skills in operations management. Experience in KYC and compliance is an advantage.

about the KYC Delivery Manager (Financial Shared Services) Role:

The KYC Delivery Manager needs to have knowledge, skills and experience in operations management. The primary objective and goal of the role is to oversee and ensure a consistent high service performance delivery of the KYC services to the stakeholders through capacity planning and monitoring, data analytics, process refinement and evaluation of customer feedback to address issues and improve quality of processes.

Key Responsibilities:

Manage an operational department. Account for the performance and results of the department which executes multiple operational processes for a functional area at a medium to complex level of complexityEnsure compliance with the rules and procedures that are prescribed by risk and complianceBe responsible for internal and external auditsManage and be responsible for the departmental budgetAct as a coach and mentor for the team leads and is responsible for the development of the departmentAccount for department plans, process and change management, business priorities, resource allocation and policy formation. Decisions are guided by resource availability and functional objectivesProvide services to locations in multiple time zones and resource planning must be flexible and/rotatingReceive general guidance and oversight from their reporting line. Understand the mission and vision of the company and how the department contributes to that. Act in line with the bank’s rules and policiesApply your extensive experience in managing people and has a moderate to extensive level of experience in managing managers

To succeed in this KYC Delivery Manager (Financial Shared Services) role, you must have a strong background, knowledge and skills, in operations management. Experience in KYC and compliance is an advantage.

Key Requirements:

A team player who is able to work in a dynamic and changing operational landscape with different stakeholders, most of them situated abroadCompetent proficiency level of the processes and products and understands the complex process environment to ensure maximum efficiencyCapability to act as POC in lieu of the DirectorHigh potential in operations management as the department head leading the migration, strategic reviews and planning. Experience migrating processes, strong operations and stakeholder management and great appreciation on risk and compliance. You must be keen to cover KYC (Know your Customer), build, maintain and push to the next level the groupAgile work set-up, fast paced, strategic and a strong decision maker and influencer

The leading international bank does not need an introduction.

If you have the drive and determination to contribute your expertise in a fast-paced highly competitive environment this KYC Delivery Manager (Financial Shared Services) role is for you.

Apply now or contact me to learn more.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.

The ING Group is a global financial institution of Dutch origin which actively offers banking, insurance, retirement and investment services.  ING Commercial Banking serves its customer base – large corporations, organisations and governments – via an international branch network in more than 40 countries.  ING Bank Philippines is one of the most successful international houses in the country - Best Fixed Income House by FMAP for 10 consecutive years and Best M & A House by The Asset for 3 consecutive years.  The ING Business Shared Services B.V. Branch Office (IBSS) is a young organization that works with our international stakeholders to optimize our delivery of banking and financial services.  With a focus on banking operations, we endeavor to build a global shared services company powered by the dynamic Filipino talent.