Mainly focusing on cash collections for Philippine Region by processing paymentsKnowledge of Credit and Collection with Good Communication skills and Analytical skillsProvide accurate and timely cash in reportsMulti-tasking between voice and non-voice activitiesIndependently handle, assist the customer to determine problems and provide resolutions on any customer care issues & service problems, coordinate escalations, assess customer's needsAnalysis of reports including updat
es for Philippine event/s, telesale sale of payments, bookings, notes in SalesForce SystemAchieving required collections target and KPI’s according to the standards made known to you in writingStrictly follow Cash collections and cash handling policiesHandling office offsite events such as LFX induction, free seminar events as neededHandle customer complaints, payment cancellations and provide resolution for escalated callsAssist basic technical support for customers regarding Trading System, Graduate websiteComplete welcome calls to all new clients within twenty four (24) hoursNeed to have sound customer service skills and soft skills with their prime focus being on customer satisfactio
nKeep o
neself and ensures one's team is updated, aware of, and complaint to all Company
policies and procedures which include Information Security Management Systems
Ensure that all company information which includes customer information are kept
confidential and secured
Ensure you are immaculately presented in business attire “dressed for wealth” at all times
by ensuring a well-groomed appearance at all time
You must have strong multitasking ability, attention to detail and diary managementRespo
nsible for proactively sending correspo
ndence via SMS and emails to clientsShould meet minimum of 70% show up rate from assigned Learn Forex Course attendanceMust work a minimum of 8 hours per day;Perform all other tasks as may be assigned which are related to all the foregoing.-
Who we are?
Millionaire master trader Greg established Learn to Trade in 2003 to help more people reach financial freedom through smart, savvy investments in the Forex market. All the trainers and mentors associated with Learn to Trade have had incredible success in Forex and other money markets, and are eager to share their insights and expertise with other emerging traders. We are driven by your success, which is why we teach you the best low risk strategies and readily share our wealth of knowledge, current market insights, and real-life examples. It’s this approach that has led us to become Europe’s top trader coaching company.
What do we do?
Learn to Trade teaches private investors how to trade the Foreign Exchange and Financial Markets successfully. Our passion for trading education has made us the #1 Trader coaching company. Learn to Trade was brought to life in 2003 by industry expert Greg Secker. Following a successful trading career in which he worked with the top echelon of traders in the world, and using the same trading strategies he discovered throughout his time on international trading floors, saw Greg retire at the age of 27.
Wanting to share the secrets of his trading success with people from all walks of life so they too could achieve financial freedom and start living their dreams. Greg was propelled into starting Learn to Trade 3 months after his official retirement.
Based on our years of success with Forex trading, the Learn to Trade team have developed an award-winning training suite that helps emerging investors find their feet in the high risk, high reward world of Forex trading. We provide a range of seminars, workshops and one-on-one mentoring sessions, all of which is supported by our excellent resources and innovative Live Trading Floor system. With the Learn to Trade platform, we’ve guided over 250,000 emerging investors through the challenges associated with Forex trading since 2003.
We have opened several branches to date and is planning to put up some more. The Australian branch opened for business in March 2010 and has enjoyed fantastic growth ever since. The South African branch opened in 2011 in our Johannesburg office. The Philippines office opened in November 2016 situated in the heart of BGC, sitting on top of Greg’s favourite car company, Lamborghini Manila.
What is our goal?
We believe that everyone should have the opportunity to live the lifestyle that they desire. This is why our team is passionate about introducing people to Forex trading and equipping them with proven strategies for success. With guidance and solid strategy, there is a very real opportunity to create unlimited wealth through Forex trading. In fact, our founder Greg Secker officially retired at the age of 27 on the wealth he created through Forex trading. We’d like to see more people have this opportunity.
OUR VALUES
For us to continue providing our customers with the highest quality standards of service and best value for money, it is essential that we all share a common philosophy in the way we approach and perform our individual and collective duties and responsibilities.
Our Learn to Trade Values:
Do the RIGHT thing!
Be the BEST you can!
Show them that you CARE!
MISSION STATEMENT
To thrive as the market leader in advanced foreign exchange and financial market investment training, using the latest human potential and software technology to create unlimited income opportunities for our clients and our employees.
Our compliance objective is to prevent breaches of laws, regulations, industry and organisational standards from occurring by promoting a culture of compliance within the organisation. In this way, LTT will remain a good corporate citizen.
It is our sole aim to create 10,000 active traders per day by 2020 and we need your help to achieve this.