Healthcare Support Analyst - Nursing Background (RN)

Industry Category	Healthcare	Position	Practitioner / Medical Asst
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Bachelor's Degree	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-26	Valid Until	Long-term validity

The call center nurse will serve as the virtual study coordinator for PIs (Principal Investigators) and patients participating in pregnancy registries and other observational trials. The call center nurse will be the primary contact for patients and HCPs participating in a registry. As a call center nurse, they will facilitate completion of protocol specific tasks remotely using the telephone, email, fax and various portals. Some of the duties include (but are not limited to):• Providing information and follow up to incoming calls and emails per project direction• Administering informed consent verbally or online• Following up with patients and or HCPs per protocol• Collecting and entering data in the study electronic data capture system (EDC) per protocol• Recognizing and escalating any AE/SAE according to protocol• Resolving any data queries• Maintaining investigator site file as necessaryQualifications:• Qualified candidates must have a bachelor’s in science nursing (BSN) with 2+ years’ experience, OBGYN experience a plus.• Previous experience in clinical trials or real world (phase 4) observational research• Fluent in English• Working knowledge of the principles of Good Clinical Practice (ultimately, they will need to pass GCP certification)• Good skill in using MS Windows and Office applications such as Excel, Outlook and Word.• Excellent interpersonal skills• Ability to pay close attention to detail• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countriesUnleash Your PotentialIt takes curiosity and intellectual courage to accomplish great things. It takes brave minds to bring powerful ideas to reality and transform healthcare.We are a diverse, global team that shares a passion for collaboration and solving complex problems.Together, we help customers drive healthcare forward.Join our #braveminds movement and see where your skills can take you